Mission, vision and values

The quest for excellence

Victransa’s general management is fully aware of the fact that the company’s future depends on EXCELLENCE, and we make sure that these values are transmitted to and instilled in our staff. This excellence translates into a company that is rated highly by our clients and is clearly differentiated from the competition.
We realise that this cannot be achieved without making use of state-of-the-art technology. For this reason, Victransa has incorporated the most cutting-edge IT systems: a new fleet management system, a new document management system, new accounting and financial software and, finally, our firm commitment to our new ERP software.
Having said that, we are also aware that having the finest technology is not enough: our staff, our human capital, is what really makes the company so unique and competitive. What really matters are their skills, their motivation and their wellbeing. We need to direct all our efforts towards our clients, seeking excellence in every activity the company undertakes. We need to remember that:

 

The future of VICTRANSA lies in providing EXCELLENT SERVICE
to achieve SATISFIED CLIENTS and hence cement their LOYALTY.

 

With this in mind, the General Manager and the Board of Directors have established a corporate mission, vision and strategic values and objectives which are detailed below:

 

Mission

We are not selling a service, we are selling trust. Therefore the service we offer is a logical consequence of the trust our clients place in us.
“Victransa: a reliable service”
“Your satisfaction is our reward”

Vision

“TO BE THE BENCHMARK IN SPAIN FOR THE TRANSPORT AND DISTRIBUTION OF GOODS BY ROAD”.

Values

  • We want to be known for the value of our human resources.
  • We want to be known for fulfilling our promises.
  • We want to be known as a family enterprise with solid financial backing.
  • We want to be known for operating ethically in every aspect.
  • We want to be known for always seeking excellence in our work.